F.A.Q location

Welcome to our comprehensive guide to Selfhome FAQs! Here you'll find answers to all your questions to help you optimize your listings and have an exceptional experience with us.

Go to our platform and select " Create my ad  " . Choose your visibility package, create your account and follow the on-screen instructions to provide details of your property. Once submitted, your ad will be reviewed and, if it meets our criteria, will be online within 48 hours.

The "Starter" pack ad remains active for 1 week. If you have opted for one of our "Boost" or "Check" packs, the display period can vary between 1 month and until the property is rented! You'll be notified before your ad expires.

If your ad is about to expire, you'll receive an e-mail with instructions on how to renew it, often accompanied by a promotional offer.

The badge Check Verified listing indicates that you've opted for the Check pack, offering maximum visibility for your ad and including premium sponsored promotion on Facebook & Instagram.

Yes, depending on the package you choose, your ad will be shared on our official Facebook and Instagram accounts. The premium "Check" package includes a sponsored carousel promotion (photos of your ad) on our platforms targeting the whole of Luxembourg.

Log in to your account and go to "My ad" on Selfhome to view statistics, including the number of views and interactions.

Selfhome is designed for sale between private individuals. If you are contacted by a real estate agency, please inform us by indicating the agency on this page.

The E-Contrat de bail is an electronic document that secures your tenancy. If you have opted for the "Boost" or "Check" package, you will receive a download link by e-mail shortly.

All ad modifications are generally reviewed and approved within 48 hours.

- Be sure to check and respond promptly to any message or request.

- Check your dashboard regularly to monitor your ad's activity.

- Share your ad on your social networks for increased visibility.

- Check that e-mails from potential tenants don't end up in your spam folder.

We regularly offer special deals for our loyal users. Keep an eye on your e-mail inbox for our communications and promo codes.

You can contact us via this page or by replying to one of our e-mails.

Ready to maximize the visibility of your property?

Post your ad today and choose the package best suited to your needs for maximum visibility!