Welcome to the FAQ for Selfhome buyers!
Here you'll find all the answers you need to optimize your shopping experience on our platform. Find out how to create your account, navigate through our "Check" ads, use secure messaging, and much more.
To create an account, go to the home page and click on "Register.
Follow the steps indicated, and don't forget to check your e-mail address to confirm your registration. Once you've registered, you can take advantage of all the features dedicated to buyers.
An announcement Check is an ad that has been carefully checked by our team to ensure that it is complete and detailed. These ads receive special attention to provide you with the best possible shopping experience.
Once connectedWith Selfhome, you can send direct messages to sellers via the ad page you're interested in. Report any real estate agency that contacts you, as Selfhome is a platform dedicated to transactions between private individuals.
On the ad page, click on the heart or the "Add to my favorites" icon. You'll find the ad in the "My favorites" section of your dashboard.
Security and trust are our top priorities. If an ad seems suspicious, please report it via our contact form. Our team will examine the situation promptly.
On the ad page, click on "Send a message". This will open the Chatbox IA messaging system, where you can write directly to the seller.
Yes, you are free to discuss and negotiate the price with the seller. Selfhome provides you with the platform, but the terms of the transaction are to be agreed between you and the seller.
Check" ads are updated regularly. If an ad is still online, it's probably still available. However, for confirmation, the safest way is to contact the seller directly.
Only sellers have access to their ad's statistics. As a buyer, you can view ad details, contact the seller, add the ad to your favorites and more, but precise ad statistics are not accessible.
You can reach us via our contact form on our website or by e-mailing us directly at the address at the bottom of the page. We're here to help and answer all your questions!